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Privacy Policy

Hilltop Technology Laboratory, Inc (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who interact with our website. This Privacy Policy explains what information we collect, how we use it, how long we retain it, and what choices you have concerning your personal information.

Information We Collect

We may collect the following information when you submit an inquiry through our website:

  • Name
  • Company name
  • Email address
  • Phone number
  • Any information you include within the inquiry form

We may also collect basic technical data—such as IP address, browser type, and pages viewed—for purposes of website security and functionality.

How We Use and Retain Your Information

Use of Information

We use personal information solely for the following purposes:

  • Responding to your inquiry
  • Providing quotations, product information, or technical details
  • Providing information about our products, services, and upcoming events, including through marketing communications such as email or direct mail
  • Conducting surveys or activities aimed at improving customer satisfaction
  • Improving our customer communication and services
  • Maintaining and enhancing the security and functionality of our website

We do not use your information for unrelated marketing without your consent.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes set out in this Policy or as required by applicable laws and regulations.

Sharing of Information

We do not sell, rent, or trade personal information.
We may share your information with:

  • Our parent company in Japan, Agency Assist Inc., when necessary to respond to your inquiry, provide related services, support group-level administrative operations, or conduct marketing and customer satisfaction activities permitted under this Policy.
  • Service providers, such as website hosting companies, solely to support website operation.Responding to your inquiry

All third parties receiving data are required to handle personal information securely and appropriately.

Security

We implement reasonable administrative and technical measures to protect the information we collect from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

Your Choices

You may contact us at any time to:

  • Request access to personal information we hold about you
  • Request correction or deletion of such information
  • Request that we stop using your information

We will respond according to applicable laws and regulations.

State-Specific Rights (U.S.)

Residents of certain U.S. states (including California) may have additional privacy rights under local laws.
We will address such requests in accordance with applicable state regulations.

International Users (Including GDPR)

Our website may be accessed by individuals located in the European Economic Area (EEA), the United Kingdom, or other regions with data protection laws such as GDPR.
If such laws apply to you, you may have rights regarding your personal data—including rights to access, correction, deletion, or objection to processing.
We will review and respond to such requests in accordance with applicable regulations.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page together with the effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Hilltop Technology Laboratory, Inc

Address: Location: 51 Parker, Irvine CA 92618

Email: sales@hilltop21.com

Phone: +1 (949) 680-2525

Effective Date: July 1, 2026